APA Style
BESTERFIELD, D, H., BESTERFIELD, G, H.
(2012).
Total Quality Management
(
THIRD EDITION)
.
(India:
pearson.
MLA Style
BESTERFIELD, DALE, H.., BESTERFIELD, GLEN, H..
"Total Quality Management".
THIRD EDITION
(India:
pearson,
2012.
Text.